Collier County logo background

5. Renewing library materials

RENEWING MATERIALS
Except for videos (DVD & VHS) and bestseller/high-demand books, items can be renewed two times. Renewals cannot be made for items for which another patron has a request or hold.

The renewal period will be the same as that for which the item was originally checked out. See chart below.

Renewal of materials may be made in person (with the material in hand), via automated telephone, or online via our web using My Account.

RENEWING IN PERSON
Bring your item and library card to the circulation desk of any library location.

RENEWING BY TELEPHONE
Library staff cannot renew patron materials by telephone on your behalf.
To renew materials by telephone, call our computer directly at 593-7719. Follow automated instructions, having your items and library card available to expedite your transaction.
NOTE: The telephone renewal system processes one item per call and requires inputting your library card number and the bar code of the item you are renewing.
The Library strongly urges using the My Account feature of the web site for renewals (see next).

RENEWING ON OUR WEB SITE - USING "MY ACCOUNT"
To renew materials through our web site, access the My Account feature of the catalog. You can familiarize yourself with My Account by reviewing the My Account Help page.

Access My Account from the library's catalog or directly.

RETURNING MATERIALS
Library card holders are responsible for all materials borrowed on their card. Patrons receive a courtesy reminder of overdue items, either by e-mail or computer-generated telephone voice message.

All materials, including audio and video, may be returned to any library location regardless of where the material was originally checked out in the Collier County library system.

OVERDUE FINES
A daily overdue fine is assessed, beginning the day after materials are due.
Library card privileges are suspended when fines reach $10.00.
Fines must be paid in full before library card privileges are reinstated.
For more information about fines and fees, visit the Loan Periods, Fines & Fees page.

Book drops are located at all libraries for returning materials when the library is closed. If separate drops are available for audio/video materials and books, please place only books in the book slot and only videos and CDs in the audio/video slot.

REQUESTING MATERIALS
Materials presently on loan to another patron can be requested in person or via the catalog. In the catalog, look for the Request button next to the item. A limit of 6 (six) active requests may be maintained at the same time. You will be notified by e-mail (if you have selected this option in My Account) or computer-generated phone call when your requested materials are available.